Privacy Policy

Effective Date: January 1st, 2026

1. Information We Collect

Personal Information: Name, email address, phone number, physical address. Opt-in records and timestamps for all communication channels (SMS, email, etc.).

Non-Personal Information: IP address, browser type, device information. Website usage patterns and analytics. Cookies and similar technologies.

Customer Communication: Records of inquiries and service requests. Service history and feedback.

2. How We Use Your Information

We use collected data for:

Providing and improving our services. Processing transactions and payments. Communicating with you about your inquiries and service requests. Enhancing website functionality and user experience. Ensuring security and fraud prevention. Maintaining records of your communication preferences and consent.

3. SMS Messaging & Compliance

By calling a business powered by CMC Holdings LLC, DBA LeadStream Solutions that does not answer, you may receive an automated SMS follow-up message.

Opt-Out Instructions: You can cancel SMS notifications at any time by replying "STOP." You will receive a final confirmation message, and no further messages will be sent unless you re-opt in. All opt-out requests are processed immediately.

Message Frequency & Content: Message frequency varies based on your interactions with our business. Messages will be directly related to the services you have requested. We do not send promotional content without specific consent.

Help & Support: Reply "HELP" for assistance or contact us at [email protected]. Customer support is available during regular business hours.

Carrier Information: Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

SMS Data Protection Statement: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers: Third-party vendors who assist in our operations (e.g., SMS aggregators and providers) solely for the purpose of delivering messages you've consented to receive. All service providers are contractually obligated to maintain confidentiality and security.

Legal Compliance: If required by law, legal process, or to protect our rights. In response to valid law enforcement requests or court orders.

Business Transfers: In case of mergers, acquisitions, or sale of assets. In such cases, your data remains protected under the terms of this policy.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Data Security

We implement and maintain reasonable security measures to protect your personal information including encryption of sensitive data in transit and at rest, secure access controls and authentication mechanisms, regular security assessments and updates, employee training on data protection, breach notification protocols in accordance with applicable laws, and secure backup systems and disaster recovery procedures.

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to analyze site traffic and user behavior, remember your preferences, improve website functionality and user experience, and measure the effectiveness of our services. You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

7. Your Rights & Choices

You have the right to access, update, or delete your personal information, opt-out of marketing emails by clicking "unsubscribe," opt-out of SMS messages by replying "STOP," request information on how we process your data, withdraw consent at any time for future communications, and lodge a complaint with a supervisory authority if you believe your rights have been violated.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by CMC Holdings LLC, DBA LeadStream Solutions.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

CMC Holdings LLC, DBA LeadStream Solutions
Phone: (916) 698-5492
Email: [email protected]
Website: leadstream-solutions.com

By using our website and services, you consent to this Privacy Policy.